Pulse Fitness Premium Line ISO Pec Deck with 100kg (220 lbs) Weight Stack with 10.1" Touchscreen Console

Pulse Fitness Premium Line ISO Pec Deck with 100kg (220 lbs) Weight Stack with 10.1" Touchscreen Console

Note: VAT already included in price.

The Pulse Fitness Pec Deck machine is a specialized strength-training apparatus meticulously crafted to target and fortify the pectoral muscles. Engineered with Independent Arm functionality, this machine enables users to execute pec deck exercises with precision and isolation. By assuming a seated position and gripping the provided handles, individuals perform controlled movements, pressing the arms together against resistance. This deliberate action ensures that the pectoral muscles are the primary focus, fostering balanced muscle development and enhancing chest strength and definition.

Operating on the resistance training principle, the Pec Deck machine challenges the pectoral muscles to work against the resistance provided by the integrated weight stack tower. Through consistent utilization of this machine, users can progressively strengthen and define their pectorals. Overall, the Pec Deck machine serves as a valuable tool for individuals seeking to enhance their chest strength and aesthetics with precision and efficacy.

  

Key Features

Independent Arm Design

Enjoy the flexibility of a independent arm movement, allowing for a more natural range of motion and targeted muscle engagement during each press.

  

1x100kg Weight Stack Tower

Equipped with a heavy-duty 100kg weight stack tower, this machine offers ample resistance to challenge users of all fitness levels, ensuring progressive strength gains over time.

  

10.1" Touchscreen Console (Cirrus V4)

Seamlessly control your workout sessions and track your progress with the intuitive 10.1" touchscreen console featuring Cirrus V4 software. Access a variety of training programmes, monitor your performance metrics, and stay connected with NFC compatibility, all at your fingertips.

This interactive interface serves as the ultimate fitness companion, allowing you to monitor your tempo, range of motion, sets and reps completed, and much more. Plus, with the ability to connect to the app, you can effortlessly sync your data, enabling you to analyse your progress and adjust your training regimen for optimal results.

   

How to Perform

1. Set the seat to ensure that upper arms align parallel to the floor when gripping the handles.
   
2. Choose your desired workout load.
   
3. Utilize the range selector to position handles at the starting point.
   
4. Sustain a smooth and controlled motion throughout the exercise.
   
5. Exhale as you bring your arms together and inhale while returning the handles to the starting position.
   
6. Avoid holding your breath during the exercise.

Specifications

Dimensions:

• 143 x 181.5 x 154cm (L x H x W)

Net Weight:

• 298kg / 657 lbs.

Incremental - Optional Add-on Weight:

• 2.5kg / 5.5 lbs

Weight Stack Plates - Standard Total Weight:

• 100kg / 220 lbs

Maximum User Weight:

• 180kg / 397lbs.

 

Definitions 

ISO (Isolateral)

"Isolateral" refers to gym equipment designed to allow each side of the body to work independently. In the context of strength training machines, such as chest presses or shoulder presses, isolateral equipment features separate handles or movement arms for each side of the body.

This enables users to target and strengthen individual muscles or correct imbalances by working each side independently. Isolateral equipment enhances versatility and effectiveness in strength training workouts.

 

Inclusive Fitness Initiative (IFI)

Inclusive Fitness Initiative (IFI) refers to a comprehensive approach to gym equipment design and facilities that prioritises accessibility and inclusivity for individuals with disabilities. Equipment supporting the IFI feature is specifically tailored and adapted to accommodate various physical abilities, ensuring that individuals with disabilities can engage in safe and effective workouts. This includes features such as adjustable seating, accessible controls, and ergonomic designs to facilitate ease of use and promote a welcoming environment for all users.

Contact us to learn more about our IFI machines.

Frame and Upholstery Options

As standard, this comes with a sand black frame and slate black upholstery.

Together with Pulse Fitness, we are able to customise your entire range of gym equipment, including the frame and upholstery of our machines. We offer a multitude of frame and upholstery colours, allowing you to have full control over the atmosphere and vibe that you wish to create within your gym or studio.

Black and carbon fibre options are the highest in demand, thus we keep regular stock of these colours. For other colours, get in contact with us for lead times.

    

            

Explore the Pulse Fitness Range

Discover our partnership with Pulse Fitness and explore our extensive selection of private and commercial Pulse Fitness products in the brochure below. Whether you're outfitting your home gym or a commercial fitness facility, our range has something for everyone.

Contact us today to explore how we can customise your fitness space to meet your specific needs and goals.

         

Schedule Your Free Consultation

Whether you're a homeowner looking to enhance your living environment or a commercial property owner seeking to elevate your establishment, we're here to help. Contact us now for a comprehensive quotation tailored to your needs. 

We understand your time is valuable, which is why we offer a quick 15-minute introduction that won't take long. During this introductory meeting, we'll ask you a series of questions to understand your requirements and preferences. Then, we'll put together a tailored plan based on your needs.

Give us just 15 minutes of your time, and let us do the work!

   

       

Documents

Inclusive Fitness Initiative (IFI)

Frame and Upholstery Options

Explore the Pulse Fitness Range - Brochure

Installation, Maintenance, Safety and Parts Manual

    

Machine Characteristics

Structure

Frame Build

• All products from Pulse Fitness boast a robust steel construction engineered to deliver exceptional structural stability, ensuring steadfast support throughout rigorous workouts.

Frame Protection

• Following welding, our frames undergo a meticulous anti-corrosion treatment. They are grit blasted, zinc pre-treated for enduring durability, and heat-cured to withstand the elements. Electrostatic epoxy powder coating guarantees maximum adhesion, resulting in a resilient, easy-to-clean finish that ensures reliability and longevity.

Weight Stack Tower – Safety Features

• The weight stack tower is fully enclosed for enhanced safety during use.

Shroud Colour

• Sporting a sleek carbon fibre appearance.

 

Operation

Fully Enclosed Weight Stack Tower / Magnetic and Tethered Weight Stack Pin / Weight Plates / Guide Rods

• Our weight stack tower is fully enclosed to comply with EN and ASTM standards, safeguarding users from accidental contact with moving weight plates. The front-facing shroud features a full-length design with a wide slot, providing easy access to the weight stack pin. The magnetic pin ensures secure locking into the weight plates, tethered by a plastic-coated cable for added safety.
• The weight plates are cast and machined from solid steel, featuring self-lubricating nylon bushes for smooth travel along the precision guide rods. These rods, made from corrosion-resistant chrome-plated steel, ensure seamless operation and rust prevention.

Weight Stack Suspension

• Incorporating a proven rubber bumper damping system.

Smooth Operation

• Our products are renowned for their smooth operation, attributed to precision-engineered transmission systems and weight stack tower assemblies, reducing friction and maintenance costs.

Belt Transmission

• Utilising an ultra-modern steel-reinforced PU-flat belt for efficient power transmission. The corrosion-proof design features metal cores encased in polyurethane shields, offering durability and anti-slip traction.

Enclosed Pulleys and Bearings

• The pulleys, constructed from reinforced polypropylene, ensure excellent power transmission and smooth operation. Precision-ground, ABEC-rated bearings with sealed ball bearing races enhance durability and provide a fluid feel during use.

Handlebar Arm Motion

• Designed to mimic the body's natural movement, facilitating a smooth exercise experience for maximum training effectiveness.

Hand-Grip Assembly

• Ergonomically positioned hand-grips promote a neutral wrist position for a comfortable and safe workout. Crafted from a slip-resistant rubber compound and complemented by machined stainless steel end-caps for durability.

Range of Motion

• Offering a full and natural range of motion to enhance flexibility and muscle performance.

Counterbalanced Weight

• Handlebar arms are counterbalanced for easy starting with a small weight selection.

Mouldings

• Durable injection-moulded thermoplastic housings protect internal components against dust and sweat while ensuring easy maintenance.

   

Adjustments

Seat and Lever / Manual Adjustments

• Gas-assisted, ratcheting seat adjustments cater to a wide range of users, featuring a push-to-release mechanism for ease of use.

Alignment

• Perfect alignment of body and machine reduces the risk of training injuries.

Multiple Hand-Grip Positions

• Enabling users to target specific muscle groups with multiple hand-grip positions.

   

Instructions

Ease of Use

• Simple weight selection and adjustments can be made from the exercise position, with clear indexing for user convenience.

Graphic Information Panel

• Featuring easy-to-follow pictorial instructions illustrating machine setup, correct operating procedures, user positions, and targeted muscle groups.

   

Comfort

Upholstery Construction

• Long-lasting, easy-to-clean upholstered support pads and rollers ensure high resistance to abrasion, ageing, and stains, providing a comfortable workout experience.

 

Safety

Moulded Plastic Foot Pads

• Designed to protect polished floors while enhancing safety, supplied as standard with ABS plastic foot pads.

    

Console & Software Specifications

Console

Display & Controls

Touchscreen:

• 25.7cm / 10-1/8″ Integrated High Contrast Capacitive Multi-Touch Colour Display:
• 16:9 Aspect Ratio
• 1200×800 Resolution

Gesture Interaction (cm/”):

• Yes – 30.5cm / 12″

Navigation

• Touchscreen (& tactile controls – with raised iconography on the product)

User ID

Active RFID reader

• Yes

Bluetooth

• Yes

Via NFC Tag

• Yes

    

Connectivity

LAN (Ethernet)

• Yes

WiFi 

• Yes - IEEE802.11b/g/n+ac (2.4 GHz & 5GHz)

Bluetooth 

• Yes - 4.2 with NFC

USB 2.0

• Service Port – For software updates

     

Site Support

TRAKK Professional (NFC) Connectivity

• Optional – Yes

   

Supplementary Features & Utilities

Console O/S

• Android 9.01

   

Technical Specifications

Power requirements

• UK/EU – 220-240V AC, 50/60Hz
• US – 110-120V, 60Hz

   

Operation

Mouldings

• The console is surrounded by an injection-moulded casing, these are are durable, high impact thermoplastic housings, which seal internal components, protecting the vital parts against dust and sweat, and are easy to wipe clean.

      

Software 

Workouts

Workout Programmes

• Quick Start
• Programmable Sets and Reps Count-Up

Goals

• Rep Goal, Sets & Reps (Preset and Custom)

   

Metrics

Units

• Metric / Imperial

Sets

• Total Sets Count

Reps

• Total Reps Count

Weight

• Total kg / lbs. Lifted Count

Duration

• Minutes, Seconds

Avg. Range

• %

Avg. Tempo

• Slow, Good, Fast

   

Equipment Content

How to Set-Up & Use equipment

• Yes – How to Set-Up the Equipment instructional videos and How to Use the Equipment instructional videos

Results

• Yes

Training Guidance

• Next exercise, Training programme

Automatic Workout Tracking

• Yes

    

Supplementary Features and Utilities

Languages available

• English (UK), French, German, Japanese, Portuguese, Russian, Simplified Chinese, Spanish, Swedish, Turkish & Welsh

One-button Start

• Yes

Pause Function

• Yes

Live QR-Codes

• Optional – Yes

    

Admin / General Setup

Localisation

Adjust Default Language, Date & Time, Region, 24/12-hour Clock, Configuration

Default user

Adjust Default Sex, Weight, Age & Metric/Imperial, Configuration

Display

Adjust Default Brightness, Configuration

    

Network

Ethernet

• Configure, Ping test

Wi-Fi

• Configure

Service & Firmware

• Automatic Software Updates
• Manual OS Updates

    

Workout Setup

Goals

Adjust Default Rep Goal – 3 Sets x 10 Reps, 3 Sets x 12 Reps, 4 Sets x 10 Reps, 4 Sets x 12 Reps, Configuration

Quick Start

Adjust Default Exercise type (Sets goal/Reps goal) Goal – sets/reps, Configuration

    

Gym Schedules

Create New Schedule

• Yes

Schedule Type

• Schedule Name, Start Time – am, End Time – am, Duration – mins
• Days Active
• Mon, Tues, Wed, Thur, Fri, Sat, Sun

Schedule Setup

• Sleep (Enable/disable – Reboot on wake)
• Guest Disable (Adjust Default Start time – am, End time – am, Configuration)

    

Gym Management

TRAKK

• NFC user login (Enabled/disabled)
• Asset management (Enabled/disabled)

NFC user login

• Show login page (Enabled/disabled)
• Guest Account (Enabled/disabled)
• Doctors note lockout (Enabled/disabled)

Asset management

• Screen advertising (Enabled/disabled)

Custom branding

• Club Logo (Enabled/disabled – Add Logo, Site Name, Configuration)
• text_tap ( Enabled/disabled)

   

Manual Screensavers

Screensaver Setup

• Default Type (png/gif, mp4, tb)
• Show after (disabled, min/hour)
• Slide duration (sec/min)
• Add Images, Add Videos

     

Classic Line vs Club Line vs Premium Line

Classic Line vs Club Line vs Premium Line

Introduction

A captivating workout encounter is key for home owners and commercial gyms alike. Both with a focus on retaining interest, enjoyment and most importantly, progression over time. Pulse Fitness machines offer a diverse array of features, catering to a wide spectrum of preferences within the console range. Whether your focus is on premium entertainment or comprehensive exercise guidance, there's a suitable combination available to suit the needs of your club.

   

Comparison of Pulse Fitness Console Ranges

Pulse Fitness offers three distinct console ranges to cater to varying preferences and requirements: Classic Line, Club Line, and Premium Line.

The Classic Line boasts simplicity and functionality, featuring consoles such as the 7" Cardio Console, ideal for members seeking a straightforward workout experience.

Moving up to the Club Line, clients can enjoy enhanced features like the 10" Cardio Console, which offers digital TV, E-Scape virtual workouts, and a diverse program lineup for added engagement.

For the ultimate in premium functionality, the Premium Line introduces state-of-the-art consoles like the 10.1" Strength Console and the 18.5" Cardio Console. These consoles are Android-based and TRAKK-ready, providing access to premium quality TV, streaming, app, and web services, as well as personalised exercise guidance, tempo coaching, and real-time connectivity.

Additionally, all machines across the Classic, Club, and Premium lines can be seamlessly integrated with Pulse Fitness TRAKK, ensuring a comprehensive and connected fitness experience for members.

   

Choosing the Right Range

Selecting the ideal console range for your club depends on various factors, including member preferences, budget, and the overall gym environment. For clubs aiming to provide a straightforward and accessible workout experience, the Classic Line consoles, such as the 7" Cardio Console, offer simplicity and ease of use.

Clubs looking to elevate member engagement and offer a diverse range of programs may opt for consoles from the Club Line, like the 10" Cardio Console, which provides additional features like virtual workouts and enhanced program options.

For clubs focused on delivering a premium experience with cutting-edge technology and personalised guidance, consoles from the Premium Line, such as the 10.1" Strength Console and the 18.5" Cardio Console, offer advanced functionalities like exercise videos, tempo coaching, and premium-quality entertainment options.

By assessing the unique needs and preferences of your members, you can choose the Pulse Fitness console range that best aligns with your club's objectives and enhances the overall member experience, all while ensuring seamless integration with Pulse Fitness TRAKK for enhanced connectivity and tracking capabilities.

    

Screen Technology

Premium Cardio Console (18.5" - Premium Line)

Boasting an expansive 18.5" display, our premium cardio console, belonging to the Premium Line, offers an immersive workout experience. Android-based and TRAKK-ready, this console ensures seamless connectivity and access to high-quality TV, streaming, app, and web services. With the option to customise branding and content, clubs can create a truly engaging in-club atmosphere that resonates with members.

Download PDF

   

Strength Console (10.1" - Premium Line)

Elevate your strength training regimen with our latest strength console, part of the Premium Line. Featuring a 10.1" touchscreen display, this Android-based and TRAKK-ready console provides a connected workout experience. Offering exercise videos, personal maximum range guidance, tempo coaching, and more, this console empowers users to achieve their fitness goals efficiently. Custom branding and real-time connectivity further enhance the workout experience.

Download PDF

     

Cardio Console (10.1" - Club Line)

Designed to enhance cardiovascular workouts, our 10.1" cardio console, belonging to the Club Line, delivers premium entertainment and connectivity. Android-based and TRAKK-ready, this console ensures members are immersed in high-quality TV, streaming, app, and web services. Customisable branding options allow clubs to create a captivating in-club experience that keeps members engaged and motivated.

Download PDF

    

Cardio Console (10" - Classic Line)

For a simple yet effective workout experience, our 10" cardio console, part of the Classic Line, offers essential features in a user-friendly design. Featuring digital TV, E-Scape virtual workouts, and a full lineup of programs, this console caters to a diverse range of fitness needs. With QR-Code enabled TRAKK Essential compatibility, inclusivity is ensured, making it an ideal choice for various users.

Download PDF

    

Basic Cardio Console (7" - Classic Line)

Ideal for members seeking a quick and intuitive workout session, our basic cardio console, belonging to the Classic Line, offers simplicity and ease of use. Featuring a 7" colour display and QR-Code enabled TRAKK Essential compatibility, this console provides access to a full lineup of programs in a user-friendly format.

Download PDF

    

Pulse Fitness Trakk 

Pulse Fitness Trakk

What is Pulse Fitness Trakk - Triple Your Member Retention Potential

TRAKK revolutionises the fitness experience by seamlessly integrating state-of-the-art technology into gym equipment, enabling users to monitor and enhance their workouts like never before.

TRAKK empowers both gym members and trainers alike. With its intuitive interface, real-time guidance, and seamless data syncing capabilities, TRAKK sets a new standard for fitness technology, making it easier than ever for individuals to achieve their fitness goals and for fitness facilities to elevate their member experience.

    

      

TRAKK Professional Plus

Unlock the full potential of your gym members' experience with TRAKK Professional Plus – our premier software solution. With TRAKK wristband and console technology integrated into Pulse Fitness premium equipment, users effortlessly monitor their workout progress and seamlessly sync data to their mobile devices.

   

TRAKK Professional Lite

TRAKK Professional Lite offers users a simplified approach to tracking workouts using QR code labels strategically placed on Pulse Fitness strength equipment. These codes are effortlessly scanned using the TRAKK mobile app. Moreover, this version incorporates advanced console technology on cardio equipment to monitor completed exercises efficiently.

    

Streamline Member Access

Members can now log in, select their training plan, and kick-start their workout on any connected Pulse Fitness equipment within the gym. Bid farewell to long queues at kiosks or waiting times to begin exercising.

    

Inspire Members, Empower Trainers

Automatic equipment setup, real-time guidance, and on-screen coaching inspire members to reach their fitness goals. Meanwhile, comprehensive data capture equips trainers to conduct insightful workout reviews. Seamlessly manage member interactions on the gym floor or send targeted email communications based on individual activity to enhance engagement and retention. TRAKK's intuitive traffic light system simplifies member management.

    

Verify Progress

Utilise connected, segmental, multi-frequency body composition analysis to validate progress and ensure training stays on course. Powered by Tanita, TRAKK offers insights into changes in body composition over time, enhancing the effectiveness of workout reviews and promoting additional spending opportunities.

    

Join the TRAKK Open Platform

In addition to seamless integration with leading front-of-house systems, TRAKK's open API empowers developers to incorporate third-party apps and services tailored to individual club needs, unlocking a realm of possibilities.

     

Seamless Class Bookings

Access your fitness journey conveniently through the exclusive TRAKK App. It's the simplest and fastest method to reserve your fitness classes anytime, anywhere.

    

Track Workouts on the Go

With TRAKK, members can effortlessly track their workouts both inside and outside the gym. Log activities, set goals, and more to stay on top of your fitness regimen.

   

Trakk Professional Lite vs Trakk Professional Plus

TRAKK Professional Plus represents the top-tier software solution, offering a comprehensive array of advanced features aimed at enhancing member engagement and gym management. It includes functionalities such as full equipment setup automation, real-time guidance and coaching during workouts, detailed data capture for insightful member reviews, and personalised communication tools to improve member retention.

On the other hand, TRAKK Professional Lite provides a simplified version of the TRAKK software, catering to users who may not require all the advanced features of the Professional Plus version. While it still enables users to track their workouts using QR code labels and offers enhanced console technology on cardio equipment, it may lack some of the more advanced functionalities present in the Professional Plus version.

In summary, TRAKK Professional Plus offers a comprehensive suite of advanced features for a fully connected fitness experience, while TRAKK Professional Lite provides a more streamlined solution with essential tracking capabilities.

     

TRAKK Asset Management

Interested in tracking equipment usage or changing screensavers effortlessly? TRAKK Asset Manager empowers you to take charge of your equipment, ensuring maximum value. Access manuals, maintenance plans, and rotate equipment effortlessly to maintain its optimal condition.

   

Tailored to Your Club, Your Brand

Promote your brand and showcase club products and services with customised equipment. Update screensaver images remotely and centrally, reaching your audience with ease.

    

Streamlined and User-Friendly

With a clean and intuitive dashboard, staff can efficiently monitor active and idle equipment, as well as any reported errors. Utilise equipment heat maps and mileage data to facilitate rotation, and easily download user and maintenance guides.

   

Book a Demo

Book a demo today to explore first-hand how TRAKK seamlessly integrates into your commercial or home gym setup. With versatile applications tailored for both individual home owners and bustling commercial settings, TRAKK delivers premium progress tracking capabilities unlike anything seen before.

This is for those who are serious about fitness – just like us.

   

Warranty | Shipping | Returns

Warranty

Warranty Overview

Please see the brochure below for all Warranty related information.

      

Warranty Terms & Conditions

Home Living Luxury together with Pulse Fitness assures that these goods will adhere substantially to all applicable UK standards and agreed specifications. The goods will also be in line with any agreed-upon specifications, and services will be carried out with reasonable care and skill.

We further guarantee that the goods will be free from defects in materials and workmanship for the duration of the warranty period, which begins upon delivery. Please note that consumables are excluded from this warranty, and Home Living Luxury, nor Pulse Fitness hold any liability for any loss or damage resulting from fair wear and tear or misuse of the goods by the customer.

It is imperative to understand that we reserve the right, at our discretion, to repair or replace the goods or any part thereof, including the re-performance of services either wholly or partially for this purpose. Additionally, if a part can be readily replaced, the customer is responsible for covering the associated costs.

Warranty Exclusions:

• Any loss, damages, costs, or expenses arising from modifications, alterations, maintenance, or repairs undertaken by any third party.
• Misuse of the goods or failure to use, install, treat, maintain, or repair them in accordance with the recommended and intended instructions.
• Any loss, damages, costs, or expenses incurred due to unreasonable acts or defaults by the customer or others.
• Failure by the customer to maintain the goods as recommended by Home Living Luxury and/or Pulse Fitness.

Any claims for repairs undertaken by any third party unless expressly agreed upon by Home Living Luxury in writing.

   

Shipping

Shipping Within the UK

We strive to deliver your orders promptly and efficiently within the UK. Our standard delivery service utilises DPD for deliveries to England, with an estimated delivery time of 1-2 working days, while deliveries to Scotland and Ireland typically take 2 working days. Please ensure that you provide accurate contact information, including a mobile number and email address, as DPD will keep you updated on the delivery status via text and email notifications.

Occasionally, we may resort to Royal Mail services to expedite the delivery process, with First Class deliveries estimated to arrive within 1-2 working days and Second Class deliveries within 3-4 working days. At present, we exclusively cater to deliveries within the UK, and we apologise for any inconvenience this may cause.

Shipping Outside Mainland UK

We also offer supply and/or installation services for our equipment outside of mainland UK. We can accommodate installations in the Scottish Highlands, Northern Ireland, Ireland, Channel Islands, and mainland Europe. Each project will be assessed individually, and a tailored quotation will be provided to meet your specific requirements.

Dispatch Timing of Orders

We endeavour to dispatch all orders within 1-2 working days of placement, from Monday to Friday. However, during peak periods or sales events, dispatch times may be subject to extension, and we regret that no modifications can be made to orders once they are confirmed.

Using a Different Shipping Address

Should you anticipate being unavailable to receive your parcel at your designated address, please provide an alternative address, such as your workplace, for delivery convenience.

If You Aren't In When the Delivery Arrives

In the event of your absence during delivery, our courier partners will leave a notice card containing contact details and instructions for the next steps to ensure successful delivery.

If There Are Delays

While we make every effort to adhere to scheduled delivery times, unforeseen circumstances beyond our control may occasionally result in delays. We appreciate your understanding in such instances.

    

Returns

Online Returns Policy

We understand that circumstances may arise where you wish to return or exchange a product. You have a window of 28 days from the date of delivery (14 days for sale items) to initiate returns or exchanges. In the event of a faulty product, please contact our customer service team promptly.

Returned items must be in new, unused, and saleable condition, accompanied by their original packaging, labels, tags, and any intact security devices or seals. Please note that you are responsible for covering the postage charges for returning goods to us, and we strongly advise requesting proof of postage to safeguard against any potential loss during transit. Please be aware that the original postage and packaging charges are non-refundable. Exchanges are processed and dispatched to you free of charge.

An additional 10% administration charge is applicable to all returns.

   

How to Return or Exchange an Online Purchase (UK Only)

When returning an item, kindly include a note specifying your name, order number, reason for return, and whether you prefer an exchange or refund. Your feedback regarding the reason for return is invaluable for us to enhance our service standards in the future. Postage charges for return shipments remain your responsibility, and we advise securing proof of postage for added security. While we strive to process returns and exchanges promptly, please allow up to 28 days for the processing during exceptionally busy periods.

Please contact Home Living Luxury to obtain the specific return address for your order.

Returns Outside the UK

For returns outside of the UK, please contact Home Living Luxury to discuss return options. There is a return window of 14 days starting from the day after the products have been delivered or installed. To adhere to these terms, you must notify Home Living Luxury that you wish to initiate a return within this 14-day timeframe.

   

Contact Us

Email

Sales: sales@homelivingluxury.com

Support: support@homelivingluxury.com

  

Talk to Us

Phone: +44 203 435 9402