InstaShade HeatDome – Outdoor Patio Heater

InstaShade HeatDome – Outdoor Patio Heater

Heat Dome Pendant – Bow Bracket

      

With its timeless design The Dome Patio Heater and Pendant Light adds an air of elegance to any garden or patio. The bow bracket is perfect for heating tables in both residential and commercial settings.

Made from galvanised steel and the hood from aluminium it can be left outside all year round even withstanding our good old British winters! A perfect solution to those cool summer evenings, radiating heat up to 5 metres, keeping you and your friends toasty whilst enjoying a drink or two. With a handy remote control both light and heat settings can be adjusted easily. Using less energy than typical outdoor heaters and with zero emissions, you can enjoy your outdoor space for longer without feeling guilty! Also available as a freestanding lamp in black or white, these stylish outdoor lights and heaters are a garden must-have! 

• Outdoor patio heater and pendant lamp
• Includes +25HEAT
• Radiates heat at a range of 5 metres
• Rustproof and weatherproof design
• Low energy usage
• The HeatDome uses 5x less energy compared to classic gas-fuelled terrace/patio/garden heaters
• Minimum maintenance
• Zero emissions
• Controlled either by remote control or central control unit
• Made from galvanised steel with a powder coating

          

Specification:

• Hood measures: 100 x 50cm
• Consumption: 2,97 kw/h
• Infra-red heat: 2850 Watt
• Lighting: 120 Watt
• Maximum ceiling height: 3.56 metres
• Cable length: 300cm
• Weight: 40kg

        

Good to know:

• Installation required by a qualified electrician
• Dome can be lifted into place by 2 people, but an assembly accessory is available separately
• Also available in white and as a freestanding lamp
• The lamp and the heating can be switched on separately
• PLEASE NOTE: Never hang the Dome closer than 25cm from the ceiling, walls or other surroundings
• Running costs – approximately £0,013 per hour for the lamp / £0,40 per hour for the heating
• Product has a 2 year warranty against manufacturing faults

        

Features

Rust and Weatherproof	Ensuring its durability and performance in any outdoor conditions.
Low Energy Usage & Zero C02 Omission	Making it an eco-friendly and cost-effective heating solution for your outdoor space.
Minimum Maintenance	The HeatDome Outdoor Patio Heater requires minimum maintenance, allowing you to enjoy its warmth and ambience without the hassle of frequent upkeep.

     

Warranty | Shipping | Returns

Warranty

At Home Living Luxury, we are dedicated to partnering exclusively with manufacturers that prioritise exceptional quality in their products. We take great pride in offering our customers a robust warranty policy that reflects our commitment to excellence.

Please note that this Warranty Policy specifically covers our InstaShade products. For more tailored warranty information, we recommend referring to the specific product pages. Our goal is to provide you with the utmost confidence and assurance in your purchase, knowing that our products consistently meet and exceed your expectations.

  

InstaShade Parasol Warranties

Our Eclipse, Aurora, and Nova parasols have specific warranties covering faulty materials and workmanship, excluding wind damage, fair wear and tear, accidents, and misuse.

   

Recasens Fabrics Warranty

Recasens fabrics come with a 10-year residential (5-year commercial) warranty covering rot and colour fading in normal use.

This Warranty Policy aims to provide clarity and assurance. Please refer to the Documentation for specific details on different products.

   

Fabric Warranty Terms

1. Our acrylic fabrics are guaranteed against rot or significant loss of strength due to normal usage and exposure conditions.
2. Wind/weather-related damage, misuse, burns, negligence, vandalism, pollution stains, and colour loss are not covered.

 

Product Warranties

Standard Warranty

For a period of 12 months from the date of manufacture (Warranty Period), the Products shall:

1. Conform with their description in the Documentation and applicable Specification for Bespoke Products.
2. Be free from material defects in design, material, and workmanship.
3. Be fit for the purpose advertised by Home Living Luxury

This warranty excludes damage caused by weather or misuse.

 

Additional Warranties

InstaShade may offer extended Warranty Periods and additional warranties for specific Bespoke Products, such as Canopro Elite and InstaShade Parasols. Refer to the Documentation for details.

  

Product Specifics

1. Our pergolas provide excellent coverage, protection, and privacy. Minor water ingress may occur due to the roof design and windy conditions.
2. Our parasol fabric is waterproof, but in windy conditions, minimal water ingress through the air vent is possible.
3. Photographic evidence of the fault/defect may be required before a replacement is issued.

 

Acceptance and Defective Items

1. If you receive any defective Products, you have the right to reject them. Please take photographic evidence and provide this to Home Living Luxury as soon as possible. Refer to our Shipping Policy for more information.
2. Please note that the product warranties are void if the Products are subsequently sold second-hand to a third party.

  

Warranty Claim Process

To make a warranty claim, follow these steps:

1. Notify Home Living Luxury in writing (email) during the Warranty Period upon discovering a non-compliance with the warranty.
2. Provide InstaShade the opportunity to inspect the Products.
3. If requested, return the Products to InstaShade's place of business at your cost (we can provide additional information).
4. InstaShade will then, at its discretion, repair, replace, or refund the defective Products.

  

Exclusions from Warranty

Neither Home Living Luxury nor InstaShade are liable for warranty breaches if:

1. You continue using the Products after notifying Home Living Luxury of a defect.
2. The defect arises from improper storage, installation, commissioning, use, or maintenance.
3. You alter or repair the Products without Home Living Luxury's written consent.
4. The defect results from fair wear and tear, wilful damage, negligence, or abnormal conditions.
5. Products are altered to comply with statutory or regulatory requirements.

  

Thank you for choosing Home Living Luxury as your preferred destination for exquisite InstaShade products. Your satisfaction is our utmost priority.

  

Note:

 

To ensure warranty coverage, it is important to retain the original purchase document.

For any inquiries or issues related to warranty claims, please reach out to our support team at sales@homelivingluxury.com.

  

Please check our store wide Warranty Policy for more information.

   

Shipping

At Home Living Luxury, we understand the significance of reliable and efficient shipping services. We have carefully selected trusted partners who share our commitment to delivering products with the utmost care and attention. Our shipping policy reflects our dedication to providing a seamless and satisfactory experience for our valued customers.

 
Please note that this Shipping Policy applies to our InstaShade range only. For specific shipping details pertaining to individual products, we recommend referring to the respective product pages.

    

Shipping Costs

We offer free shipping to UK mainland addresses. For Northern Ireland, Republic of Ireland, and Channel Islands, shipping costs will be tailored to each order.

   

Non-Customised Items:

We aim to get your non-customised items to you fast! Our team works hard to process and ship these items within 3-5 working days from your purchase date. After you've successfully placed your order and payment is confirmed, we'll take care of carefully packaging and sending out your items. As soon as your order is on its way, you'll receive an email with all the tracking info you need. Please keep in mind that delivery might take a bit longer on weekends and public holidays.

 

Customised Items:

Creating something special just for you takes a little more time. When you order custom items tailored to your unique preferences, we kindly ask for your patience. Please allow us 4 weeks to work our magic and craft your personalised piece. Our skilled artisans and craftsmen put their heart and soul into every detail to make sure your custom item is top-notch. Once it's ready, we won't waste a moment – we'll ship it right to your doorstep. We truly understand the value of personalised items and are dedicated to exceeding your expectations. 

  

Lead Time and Delays

All lead times are estimates. While we strive to adhere to our dates, external factors beyond our control may cause delays. In such cases, bespoke work cannot be cancelled.

 

Order Tracking:

Stay in the loop with our order tracking service! As soon as your order is fulfilled and on its way, we'll send you an email packed with tracking details. This way, you can easily keep an eye on your delivery's progress and plan for its arrival.   

   

Delivery of Products

1. With every delivery, InstaShade will provide a delivery note containing the Order date, relevant reference numbers, type and quantity of Products, Documentation, and any special storage instructions. If the Order is delivered in parts, the note will also display the remaining balance of outstanding Products.
2. The Products will be delivered to the Delivery Location mentioned in the Order or another location agreed upon by both parties.
3. Completion of unloading at the Delivery Location marks the completion of product delivery. Necessary Installation Works will be conducted promptly after delivery, unless otherwise specified by InstaShade. Should Installation Works not be included, the Customer assumes responsibility for post-delivery assembly, installation, erection, and packaging disposal.
4. Delivery and Installation Work dates are approximations. The precise delivery time is not crucial. Delays resulting from a Force Majeure Event, third-party courier issues, or insufficient delivery instructions from the Customer will not make Surf Turf liable.
5. In cases of multiple unsuccessful delivery attempts, the Customer may be subject to additional charges for storage and re-delivery.

  

Partial Deliveries

1. For large / bulk orders, we try to fulfill the complete order at the same time. However, it is possible that we may need to deliver across two or more instalments. InstaShade reserves the right to deliver Products in instalments.
2. For large / bulk orders, multiple shipping quotes may be required (this will be clearly communicated upon large / bulk orders - if applicable).
3. A delay or defect in one instalment does not entitle the Customer to cancel other instalments.

  

International Deliveries

For customers and clients based in countries located outside of the UK and Ireland, please reach out to us for a personalised quotation and we will be happy to assist you!

 

Note:
 
The information provided is specific to the delivery conditions and costs of our InstaShade range and may be subject to change.
 
Ensuring the accuracy of the contact information and carefully reviewing delivery details will help facilitate a smooth and timely delivery process.

  

Please check our store wide Shipping Policy for more information.

 

Returns

At Home Living Luxury, we have the utmost confidence in our products. We believe that once you receive your selected product(s), you will be captivated by their beauty and craftsmanship.

However, we understand that circumstances may arise where you may not be entirely satisfied with your purchase. In such cases, we have developed a comprehensive Returns Policy specifically for our InstaShade ranges..

  

Acceptance and Defective Items

If you receive defective Products, you have the right to reject them. 

Upon receiving your item(s), please inspect the packaging for any damage. If you notice any damage, make a note of it when signing for delivery. In case of damage, please send photos of the damaged item(s), packaging, and SKU, along with a brief description of the damage, to sales@homelivingluxury.com. For freight damage, please submit photos and videos within 24 hours of arrival. Any punctures or visible signs of exterior damage must be reported within 24 hours.

  

Your Right to Change Your Mind

You have a legal right to change your mind about most products within 14 days of receiving them. This right does not apply to products:

1. Sealed for health or hygiene purposes, if unsealed after receipt.
2. Made to your specifications, personalised, or bespoke printed.
3. That have become inseparable from other items after delivery.
4. Produced or manufactured specifically for your order, including Heatsail items and customised Nova Parasols.
5. With non-standard colours ordered for your specific order.

  

Changing Your Mind Deadline

To exercise your right to change your mind, please notify us within 14 days from the day you receive the product. If delivered in multiple parts, the period starts after the last delivery.

  

Returning Products

To initiate a return, contact our customer service team. You are responsible for returning the product within 14 days of informing us about your decision to return. Return costs are at your expense. Ensure secure packaging and retain proof of delivery.

  

Refund Process

We will refund you within 14 days of receiving the returned product or evidence of its return. Refunds will be processed through the original payment method.

  

Bespoke, Printed, or Personalised Items

Items clearly manufactured to your specifications or personalised/branded cannot be returned.

   

Products with Installation Works

If you change your mind about a product installed per your specifications within the 14-day deadline, you can:

1. Return the product at your cost.
2. Request an uninstallation and collection service (charges apply).
3. Uninstallation charges vary based on the product and installation type.

 

Note:

This Returns Policy exclusively applies to our InstaShade range. For more detailed and tailored information regarding returns, we recommend referring to the specific product pages.

It is important for customers to carefully review and comply with this returns policy to ensure a smooth return process and to avoid any deduction from the refundable amount.

 

Please check our store wide Return and Refund Policy for more information.

 

For any further assistance, you can contact Home Living Luxury at:

Phone: +442034359402

Email: sales@homelivingluxury.com